Investments
Partnership and financial discipline are at the heart of our approach to investment, to deliver stability and long-term growth.
Properties
We focus on core property sectors, building better futures through the places we share.
About Us
As a leading property investment management company, we drive value and mutual success to bring aspirations to life.
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By registering and/or submitting personal data to Charter Hall, you agree that, where it is permitted by law and in accordance with our Privacy Statement or where you have agreed to receive communications from us, Charter Hall may use this information to notify you of our products and services and seek your feedback on our products and services. Please note you can manually opt out of any communications.
Sustainability
Integrated into everything we do
Environmental, social and governance (ESG) considerations are part of how we do business. It is embedded in everything we do. Across our strategy, operations, partnerships and decision-making.
Reporting
View databook
Non financial data
While our Sustainability Report provides an overview of our performance against key metrics, our comprehensive Databook provides all our sustainability performance data for Charter Hall, as well as CLW and CQR.
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Documents
Understanding our strengths and listening to our stakeholders has focused our efforts where we can have the greatest impact and influence – acting on climate change, increasing the strength of our communities and conducting business activities in line with the highest ethical standards.
Learn more about how we go further using the links below.
Sustainability framework
A sustainable approach to tomorrow
Our sustainability approach remains practical, authentic and action-orientated and enables us to attract and retain capital, customers and employees.
Our sustainability framework sets out our approach to delivering responsible outcomes across our business and in the communities in which we operate. It focuses on delivering environmental and social value at the same time as pursuing long-term, risk-adjusted returns.
Throughout FY22, we continued to listen to our customers’ sustainability concerns and needs. These have helped shape our framework, which directly links to ESG considerations, material topics and emerging trends that will shape our future.
Environment
Creating resilience through meaningful climate action, rethinking our approach to resources and restoring nature.
We work in partnership with our customers to deliver meaningful action on climate change, including the way we adapt and build resilience into our assets. We are focused on resource efficiency, reducing carbon emissions and responding to the physical and transitional risks and opportunities of a changing climate. We are committed to achieving Net Zero carbon in operation and powering our assets with 100% renewable electricity. We continue to deliver on our environmental objectives, including enhancing our approach to circularity and natural capital and biodiversity.
Achieve Net Zero emissions and strengthen resilience to climate related impacts
Carbon and
climate action
Achieve Net Zero
emissions in our
operations and
developments. Partner with customers
and suppliers to reduce
carbon emissions in
our value chain
Energy efficiency
Maintain a highly energy
efficient portfolio
powered by clean energy
Resilience and adaptation
Strengthen the resilience
and adaptive capacity
of our portfolio to
climate-related impacts
Innovation
Accelerate automation and
operational performance
with technology
Evaluate use of resources as we transition to a circular economy
Waste
Minimise waste to
landfill in operations
and development
Materials
Maximise, reuse,
repair, recycle and
re-purpose materials
Supply chain
innovation
Embed circular
economy principles
into our materials use
and supply chain
Protect and restore natural environments and biodiversity to transition towards a regenerative future
Water
Conserve freshwater
resources and
reduce reliance on
potable water
Biodiversity
Minimise adverse
impacts to
biodiversity through
our assets and
supply chain. Restore and
regenerate the
natural environment
to maintain and
enhance the
integrity of nature
Social
We focus on talent development and customer partnership, as well as building community connection, inclusion and delivering healthier, safer places for people.
We look for ways to increase the strength of communities in which we operate. We create safe, equitable and inclusive environments to support high-performing talent, foster deep customer relationships and build strong communities. We aim to create healthier and more connected local communities, with accessible job creation and skills development opportunities. Through our membership of the Pledge 1% movement, we aim to create mutual success and have a lasting impact on people and the community, pledging up to one percent of profits, places and our people’s time.
Drive performance and engagement by leveraging difference and enabling potential
Engaging employees
Co-create a culture with our
people that drives innovation
and an entrepreneurial spirit
Unlocking potential
Build capabilities for
the future by leveraging
our operating model to
unlock potential for our
business and customers
Reimagining work
Create places that bring
people together to think
in different ways
Celebrating difference
Attract and develop
talent that represents our
diverse customer base
and communities (gender,
age, LGBTQ+, First Nations,
disability and ethnicity)
Long-term value creation through cross-sector partnership
Customer engagement
Engage with our customers through regular formal and informal feedback sessions to build an understanding of their needs
Strategic growth
Leverage our cross-sector platform and the skills and experience of our people to grow our customer base and meet their business requirements
Value creation
Develop informed,
strategic solutions to
satisfy customer needs
now and in the future
Deliver end-to-end
workplace solutions
and experiences across
all property types
Support resilient communities through inclusion and connected places
Community engagement
Work collaboratively with
communities to address
issues that effect the health
of the communities
First Nations engagement
Facilitate strong, lasting
relationships with
First Nations’ peoples
Community resilience
Support communities with
immediate relief and longer
term recovery from natural
disasters and crises
Connection through place
Design spaces and
experiences that develop
a sense of belonging and
enable communities to
connect in a meaningful way
Positive human health and wellness outcomes through better workplace design and management
Health, safety
and hygiene
Implement a portfolio wide strategy to address health, safety and hygiene standards
Human centred
design
Develop flexible and inclusive places that actively support diversity, well-being, productivity and engagement
Wellness programs
Deliver health and lifestyle amenities, education and wellness services
Economic
Creating shared economic prosperity, sustainable growth and mutual success.
Our integrated commitment to ESG directly influences how we access, deploy, manage, and invest capital to create sustainable growth and returns. We form partnerships and agreements to help support the long-term sustainability of our business partners and judge the success of our approach by our ability to create better futures through driving value and mutual success.
Shared economic success and sustained livelihoods for our communities and supply chain.
Pledge 1%
Leverage a portion
of our profits, space
and our people’s
time to support
our communities
Employment
outcomes
Improve access to
learning, skills and
job opportunities to
support meaningful
employment and
sustained livelihoods
in the communities
where we operate
Social procurementStrengthen our social
impact and expand our
community investment
through our supply
chain partners
and processes
Long-term risk-adjusted returns for investors
Responsible
investment
Access and deploy
capital in a way that
creates value for all
our stakeholders
Sustainable Finance
Leverage our
approach to ESG to
attract and retain
capital partners
Governance and responsible business
Operating a responsible business and
ensuring effective risk management,
as well as ethical and sustainable
supply chain engagement.
We conduct business activities in line with the highest ethical standards, strive for a sustainable supply chain and transparently align and disclose our performance with best practice rating tools and frameworks.
Our approach to governance underpins everything we do.
Ethics
Conducting business activities in line
with the highest ethical standards
Cyber security
Harnessing the opportunities of digital technology and data while actively protecting the privacy of individuals and companies
Responsible supply chain
Procure sustainably and ethically delivered services, products and materials
Transparency and disclosure
Disclose ESG information according to national and international best practice standards and rating systems
Building better futures
In the right hands, 1% is a big deal
Committed to making a positive impact on communities, we’re the first Australian property company to join the international Pledge 1% philanthropy movement.
1. Information on this page was updated with the publication of our 2022 Sustainability Report.
Talk to us
Thanks for your interest in Charter Hall. Fill in your details below and we’ll get back to you as soon as possible.
I am interested in
Enquiry
*Indicates that this field is required.
All personal information submitted will be treated in accordance with our privacy policy.
By registering and/or submitting personal data to Charter Hall, you agree that, where it is permitted by law and in accordance with our Privacy Statement or where you have agreed to receive communications from us, Charter Hall may use this information to notify you of our products and services and seek your feedback on our products and services. Please note you can manually opt out of any communications.