Going further to create better outcomes for all

For us sustainability is the way we deliver on our purpose, to secure a better future for all. Our values drive us to think bigger, do better and go further.

Understanding our strengths and listening to our stakeholders has focused our environmental, social and governance initiatives where we can have the greatest impact and influence - acting on climate change, increasing the strength of our communities and embedding a high standard of ethics in our actions.

Learn more about how we go further using the links below.

Reconciliation Action Plan
Charter Hall Sustainability Report FY21

FY21 Report

Find out more about our approach to sustainability and our FY21 achievements.

View Report

Non financial data

This year we consolidated our sustainability performance data into a comprehensive ESG Databook.

View Databook

Sustainability Databook 2021


Sustainability Framework

A sustainable approach to tomorrow

Our platform-wide sustainability framework was created to drive performance and help define and set specific sustainability objectives for our business. Drawing on our guiding principles, and aligned with our corporate strategy, it enables us to be more accountable and work towards delivering long-term outcomes that are positive for all.

Guided by our purpose, to secure a better future for all, and through stakeholder engagement, we've identified where we should focus our environmental, social and governance efforts.

Issues that are important to us



Climate Resilience

We are committed to building resilience in our assets to support customers through resource efficiency, carbon emission reduction, and embedded climate change adaptation measures, to deliver long term value.

Our areas of focus include:

  • Climate change adaptation
  • Sustainable growth and returns
  • Energy efficiency and renewables
  • Resource efficiency


Strong Communities

We are committed to creating safe, equitable and inclusive environment for our employees, partners, customers and communities.

Our areas of focus include:

  • Health, safety and well-being
  • Community and social inclusion
  • Customer engagement and satisfaction
  • Employee engagement and satisfaction



Responsible business

We behave in line with the highest ethical standards, strive for a sustainable supply chain and transparently disclose our performance.

Our areas of focus include:

  • Business ethics and compliance
  • Responsible investment
  • Responsible and sustainable supply chain
  • Innovation and technology

Our response

Climate Resilence

Our climate resilience strategy prepares our business for impacts and opportunities of both a low carbon economy (RCP2.6) scenario and the impacts associated with business-as-usual (RCP8.5) scenario. We are committed to resilient buildings and net zero scope 1 and 2 emissions in our operations.

Strong Communities

We are committed to building strong, inclusive communities and creating employment opportunities. We also seek to embed a culture of openness, alongside a safe, equitable and inclusive environment for our employees, partners, customers and communities.

Responsible Business

Our sustained focus on our operational practices, sustainable supply chain and ethical behaviour across our business for all stakeholders, including local communities, tenants, employees, securityholders and suppliers.

Building better futures

Wesley Mission David Morgan Centre

In the right hands, 1% is a big deal

Committed to making a positive impact on communities, we’re the first Australian property company to join the international Pledge 1% philanthropy movement.


Find out how we contribute

1. Information on this page was updated with the publication of our 2021 Sustainability Report.